a. International Express Mail Service (IEMS) is the fastest means of sending
time-sensitive items to addresses abroad. Any articles such as documents, samples
of merchandise and goods, not specifically prohibited by regulations, can be sent via
IEMS. Currently, the Philippines has a bilateral agreement with 45 countries for the
reciprocal exchange of EMS items.

b. Domestic Express Mail Service (DEMS) is the fastest means of sending urgent
messages, business documents or goods to addresses within the Philippines.
Generally, DEMS items are delivered the next day after the date of mailing provided
that they are posted on or before the prescribed cut-off time. Currently, the service
is available in all major cities and towns nationwide.

c. Express Pouch is a next day delivery guaranteed to time-sensitive and important
documents. It is a guaranteed next-day door-to-door delivery to selected areas
either by land or air.

Letter Post

Items include letter and post-cards weighing not more than 2 kilos which can be
accepted in post offices and postal stations for delivery locally or any part of the

a. Letters are first class mails which are either ordinary, priority or registered
Ordinary Mail includes all unrecorded items which are charged the basic post age
and delivered through the regular delivery channels. Mails are classifies into first,
second and third class.

PRIORITY MAIL is a next-day delivery of unrecorded mails in Metro Manila and
selected cities and towns nationwide if posted on or before 3:00PM

REGISTERED MAIL is accorded mail security with the entire process being recorded
from acceptance to delivery to the addressee. As proof of delivery, the sender may
attach a registry return receipt to be signed by the recipient. Indemnity is paid in
case of loss or damage of registered mail.

b. M Bags are defined as sacks of printed matters sent to a single addressee
at a single address. There are the three types of M-bags: Airmail M-bags, International
Priority Airmail (IPA) M-bags, and International Surface Air Lift (ISAL) M-bags.

c. Articles that meet the definition of Printed Matters include newspapers,
magazines, journals, books, sheet music, catalogs, directories, commercial
adverting, promotional matter and the likes.

d. Small Packets are specially provided for the transmission of goods (including
trade samples), whether dutiable or not, in the same mail as Printed Papers, with a
limit of two (2) kilogram and below.

Parcel Post

A convenient means of sending non-perishable foodstuff, handicrafts and other
merchandise to addressees within the country and abroad. This service is available
in all post offices nationwide. Parcel may be sent via air or surface means.

a. Air Parcel Post is the fastest means of sending parcels to foreign countries. This
service available only in countries with which the Philippines has bilateral

b. Surface Parcel Post is cheapest means of sending parcels to foreign countries
with which the Philippines has bilateral agreements. Surface parcels may be sent to
countries where we have no bilateral agreements only through the intermediary of
the United States of America.

c. Insured Parcel Post includes parcels with a maximum insured value of
Php 5,000.00 which may be accepted for delivery in selected foreign countries. At
present, this service is available only to Switzerland and United States of America
and its possessions.

Business Solutions

Direct Mail is offered by PHLPost under its Unaddressed Advertising Mail Service
(UAMS) and allows the client to get optimum advertising mileage for its products
and services at the least cost. Companies can send brochures, flyers, cards,
catalogues including product samples to their customers in specific areas of their
choice. Moreover, they can send announcements, public notices, important news
items and research or survey questionnaires which will be delivered at the doorstep
of their targeted customers.

Cash-on-Delivery Service (COD) is available for mailable materials or merchandise,
including books, magazines, periodicals and other printed matters which may be sent
collect-on-delivery, where the amount due is paid by the addressee upon delivery of
the articles.

Fax Mail Service is an electronic mail service which provides the fastest means of
transmission and delivery of written messages or documents. This service is available
in selected major post offices nationwide.

Business Reply Envelopes/Cards (BRE/BRC) maybe sent to parties within the country and returned by mail to the sender whose name appears on the card or envelope as the addressee upon prepayment of postage. Postage and other charges shall be paid by the addressee upon delivery. Persons or business firms desiring to avail of this service may file a written application with the Regional Office concerned. The application shall indicate the post office where the cards or envelope are to be returned and a pledge that the postage and other charges, if any, shall be paid at the time of delivery.


Archive Posts
Latest News


POST OFFICE Operational Update 010-2022: Suspension of Rush Applications for Postal ID All Rush applications for Postal ID are SUSPENDED until further notice. #POSTOFFICE #HatidMalasakit #DiretsoAngMalasakit #postalservice #publicserviceannouncement #mails #expressmails #mailservice #parcels #PostalID

June 16, 2022

Paalala Sa Publiko: Anunsyo Ngayong Semana Santa 2022

March 1, 2022

Mag-ingat sa mga Nagpapangap na Post Office Employee.

BABALA! Mag-ingat sa mga nagpapangap na Post Office employee. Huwag basta-basta maniniwala sa mga tawag, text o online messages na inyong matatanggap mula sa mga nagpapanggap na kawani o empleyado ng Philippine Postal Corporation na kayo ay may sulat o parcel sa Post Office. #POSTOFFICE #HatidMalasakit #PostOfficeUpdates #PublicServiceAnnouncement #postalservice #ordinarymail #mail #registeredmail #parcels #packages #postalservice

February 23, 2023

Acceptance of Outgoing International Mails by Air

POST OFFICE Operational Update 14-2022: Acceptance of Outgoing International Mails by Air

July 21, 2022

Public Advisory: Updated Rates for Domestic Tracked Mail Service

April 11, 2022

June 30 Holiday

June 29, 2022

POST OFFICE Operational Update 15-2022: Beware of Online Scam

August 9, 2022

Temporary Suspension of Acceptance of Rush and Regular Postal ID applications

POST OFFICE OPERATIONAL UPDATE 005-2023 Temporary Suspension of Acceptance of Rush and Regular Postal ID applications effective tomorrow, March 10, 2023 Kindly await further updates regarding resumption of the service. Thank you. #HatidMalasakit #Philippines #Expressmail #mails #postoffice #letters #PostalID #postalservice #parcels #registeredmail #publicserviceannouncement

March 10, 2023

Manila Ceremonial Lighting Event

The Postmaster General and CEO, Norman N. Fulgencio, joins the Mayor, Dr. Honey Lacuna-Pangan and Vice Mayor Yul Servo with guests of honor at the ceremonial lighting event at the Kartilya ng Katipunan beside the Manila City Hall. In front of Liwasang Bonifacio, meanwhile, the Manila Central Post Office is lit with traditional parol in … Continue reading Manila Ceremonial Lighting Event

November 17, 2022

POST OFFICE Operational Update 16-2022: SCAM ALERT

The Post Office is not giving away financial aid or any related program at the moment. Online scammers may attempt to gain personal or financial information or exploit you for financial gain.Please beware. #POSTOFFICE #HatidMalasakit #PostOfficeUpdates #PublicServiceAnnouncement #postalservice

August 12, 2022

Public Advisory: Prohibited Items for Outbound International Mail to Taiwan

May 10, 2022

Christmas Mail Schedule 2022

September 28, 2022

Public Advisory: International Mails Destined to SFO and LAX, USA

May 10, 2022

Public Advisory: Temporary Suspension of Acceptance of Mails

May 10, 2022

Manila Central Post Office Receives ISO Certification

The Postmaster General and CEO, “Mr. Postman” Norman N. Fulgencio formally received the ISO 9001:2015 Certification from Ms. Kristine Villaruel, WQA Philippines Inc. ISO Team Leader at the Command Center, Manila Central Post Office. The certification applies to the Manila Central Post Office with its implemented Quality Management System (QMS). Alongside the Chief of Staff, … Continue reading Manila Central Post Office Receives ISO Certification

November 3, 2022

Suspension of Operations on the feast of Black Nazarene

January 6, 2023


January 20, 2023

PhilID Tracking

POST OFFICE Operational Update 13-2022: Paano i-track ang iyong PhilID: Ilagay ang inyong 29-digit Transaction Number na nakalagay sa inyong PhilSys ID Transaction Slip sa tracking.phlpost.gov.ph para malaman ang delivery status nito. Kung ito ay NOT FOUND, maaaring gawin ang sumusunod: * Tumawag sa Philippine Identification System Hotline 1388 * Mag-iwan ng mensahe sa kanilang … Continue reading PhilID Tracking

July 12, 2022


January 25, 2023

Economic & Financial Literacy Week 2022

November 9, 2022


POST OFFICE OPERATIONAL UPDATE 019-2022 BABALA: MAG-INGAT SA PEKENG POSTAL ID ASSISTANCE FACEBOOK PAGE! Huwag magbigay ng kahit anumang personal na impormasyon sa hindi kilalang tao, numero o email. Ito lamang po ang awtorisadong Postal ID Facebook Page: https://www.facebook.com/PostalIDPH Bisitahin ang http://postalidph.com/ para sa karagdagang impormasyon. #PostOfficeUpdates #PostOffice #postalservice #POSTALID #publicserviceannouncement #postalidentification #identificationcards

November 21, 2022

POST OFFICE Operational Update 17-2022: Suspension of Post Office Operations

August 23, 2022

Delayed Delivery of Outbound International Mails by Air to Europe and Middle East

POST OFFICE OPERATIONAL UPDATES: 018-2022: Delayed Delivery of Outbound International Mails by Air to Europe and Middle East. (Ordinary, Registered and Express) We apologize for any inconvenience this may have caused. #POSTOFFICE #PublicServiceAnnouncement #postalservice #mails #parcels #letters

October 27, 2022

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