The Postmaster General and CEO, “Mr. Postman” Norman N. Fulgencio formally received the ISO 9001:2015 Certification from Ms. Kristine Villaruel, WQA Philippines Inc. ISO Team Leader at the Command Center, Manila Central Post Office. The certification applies to the Manila Central Post Office with its implemented Quality Management System (QMS).
Alongside the Chief of Staff, Atty. Ayzeris B. Ong, Post Office Assistant Postmaster General for Operations Engr. Joel L. Zamudio, APMG for Administration and Finance Francis T. Cereno, and Area Director for Postal Area 3, Olivia M. Valderama, Ms. Cecilia Estilo, WQA Representative, heads and members of the different ISO teams as well as participating postal workers attended the certification handover ceremony.
The Postmaster General and CEO humbly thanked all involved, past or present. Mr. Postman emphasized that the certification serves as a promise of maintaining a standard while being a testament to the improvements to the postal service, which celebrates its 255th year.
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