Standard PHLPOST Compliance/Link (2018) PHLPOST Compliance/Link (2019) PHLPOST Compliance/Link (2020) PHLPOST Compliance/Link (2021)

GOCC Policy

A. Existence and scope to address customer's welfare

Manual-of-Corporate-Governance-2014-1.pdf

Manual-of-Corporate-Governance-2014.pdf

Manual-of-Corporate-Governance-2014_2.pdf

B. Elaborates efforts to interact with the communities

Manual-of-Corporate-Governance-2014-1.pdf

Manual-of-Corporate-Governance-2014.pdf

Manual-of-Corporate-Governance-2014_2.pdf

C. Ensures that its value chain is environmentally friendly or is consistent with promoting sustainable development

Manual-of-Corporate-Governance-2014-1.pdf

Manual-of-Corporate-Governance-2014.pdf

Manual-of-Corporate-Governance-2014_2.pdf

GOCC Activities to implement the above mentioned policies

A. Customer health and safety

CY2020-Highlights-of-Accomplishment-1_2-1.pdf

CY2020-Highlights-of-Accomplishment-1_2.pdf

B. Interaction with the communities

Manual-of-Corporate-Governance-2014_2-1.pdf

PHLPost-CY2019-Annual-Report.pdf

C. Environmentally-friendly value chain

Manual-of-Corporate-Governance-2014_2-1.pdf

PHLPost-CY2019-Annual-Report.pdf

Separate Corporate Social Responsibility (CSR) report/section or sustainability report/section

PHLPost-CY2019-Annual-Report.pdf

CY2020-Highlights-of-Accomplishment-1.pdf

22.-2020-Risk-report.pdf

Contact details via the company's website or Annual Report which stakeholders (e.g. customers, suppliers, general public etc.) can use to voice their concerns and/or complaints for possible violation of their rights

22.-2020-Risk-report.pdf

Performance-enhancing mechanisms for employee participation

A. Mentions health, safety and welfare policy for its employees

PHLPost-CY2019-Annual-Report.pdf

Manual-of-Corporate-Governance-2014_2-1.pdf

22.-2020-Risk-report.pdf

B. Publishes data relating to health, safety and welfare of its employees

PHLPost-CY2019-Annual-Report.pdf

CY2020-Highlights-of-Accomplishment-1.pdf

22.-2020-Risk-report.pdf

C. Provides training and development programmes for its employees

PHLPost-CY2019-Annual-Report.pdf

Manual-of-Corporate-Governance-2014_2-1.pdf

22.-2020-Risk-report.pdf

D. Publishes training and development programmes for its employees

PHLPost-CY2019-Annual-Report.pdf

Trainings-Conducted-in-CY2020.pdf

22.-2020-Risk-report.pdf

Stakeholders including individual employee and their representative bodies, should be able to freely communicate their concerns about illegal or unethical practices to the board and their rights should not be compromised for doing this.

A. Procedures for complaints by employees concerning illegal (including corruption) and unethical behavior

22.-2020-Risk-report.pdf

B. Procedures to protect an employee/person who reveals illegal/ unethical behavior from retaliation

22.-2020-Risk-report.pdf